🧴 About Our Products

Q1: What makes Hyalurea supplements different?
Hyalurea specializes in beauty and joint supplements powered by hyaluronic acid, combining hydration and nutrition to support total wellness. Each pack is formulated with science-backed ingredients and manufactured under FDA-registered, cGMP-certified facilities to ensure safety and quality.

Q2: Are your supplements safe to take daily?
Yes. Our products are designed for daily use as part of a balanced lifestyle. However, if you have medical conditions or are on medication, please consult your healthcare professional before use.

💧 Usage & Effectiveness

Q4: How do I take the daily packs?
Each box contains 30 daily sachets, with 4 capsules per day. Simply take one pack daily with water — anytime, anywhere — for convenient and consistent nutrition.

Q5: How long does it take to see results?
Results vary by individual, but most customers notice benefits such as improved hydration, comfort, or glow within 4–8 weeks of consistent use.

Q6: Can I take more than one pack (Beauty + Joints)?
Yes! Our Beauty and Joint ranges are designed to complement each other safely. You can combine them to support both skin radiance and mobility — just maintain the recommended daily intake.

📦 Orders & Shipping

Q7: How long will my order take to arrive?
We process orders within 3 business days. Delivery typically takes 3–5 business days within the continental U.S.

Q8: How can I track my order?
Once your order ships, you’ll receive an email with a tracking link to monitor your package’s journey.

Q9: Do you ship internationally?
Currently, we only ship within the continental United States.

🔄 Returns & Customer Care

Q10: Can I return my supplements?
For safety reasons, we do not accept returns of supplement products. However, if there’s an issue with your order, contact us at shop@hyalurea.com and our team will make it right.

Q11: How do I contact Hyalurea for support?
You can reach our customer service team at shop@hyalurea.com — we’re here to help with any product or order inquiries.

60-Day Visible Results Guarantee

We want you to feel confident in your Hyalurea purchase. If, after taking the product consistently for 60 days, you do not experience any visible improvement in your skin’s hydration, smoothness, or elasticity, you may request a refund under our guarantee.

Because supplements work from within and require consistency, this guarantee applies under the following simple conditions:

1. You have used the product daily for at least 60 days as directed (one pack per day).

2. You request your refund within 60–75 days of your purchase date.

3. You provide proof of purchase and proof of consistent use (photo of packs + brief explanation of your experience).

If these conditions are met, we will issue a refund for one order, excluding shipping costs. Refunds are processed back to your original payment method.

Important Notes:

• Due to product safety regulations, we cannot accept returned supplements, opened or unopened.

• This guarantee is designed for customers who genuinely gave the product a fair try.

• One refund per household.

For support, contact us anytime at: shop@hyalurea.com